20ft EXPANDABLE HOMES - FREE DELIVERY WITHIN 200 km OF SELECT CBD's* SAVE 15k OFF SUCASA® 37 & $12k OFF SUCASA® 56*

General Terms and Conditions

Thank you for choosing Liberty Oz Pty Ltd ABN 90 611 707 736. Liberty Oz Pty Ltd has three core brands, Container Domes and Shelters™ (CDS), My Little House® (MLH) and SUCASA®. All revolve around integrity, transparency, and delivering superior outcomes, all of which are fundamental in fostering strong and lasting relationships with our customers, suppliers, and the environment. The following terms and conditions are thoughtfully written to provide clarity and simplicity.

1. For the purposes of these terms and conditions:

  1. “Us,” “Our,” “We,” and “the Business” refers to Liberty Oz Pty Ltd which owns and operates the following brands Container Domes and Shelters (CDS), My Little House (MLH) and SUCASA®.
  2. “You,” “Your,” “Purchaser,” “Customers,” and “Customer” refers to you, our valued customer.
  3. “Products” refers to all products sold by Liberty Oz Pty Ltd, which may change from time to time.
  4. “My Little House (MLH) and Container Domes and Shelters (CDS)” are not Class 1a Dwellings, they are a fixed or Expandable Caravan Style structure using a trailer purchased from MLH or supplied by the customer, or Demountable Structures with or without a trailer.
  5. “SUCASA®” refers to Class 1a NCC and BCA Compliant, 70% Australian Constructed Dwellings. If a building is not Branded SUCASA® it is not a Class 1a Dwelling.
  6. “Council Approvals” refers to the customer’s responsibility to confirm with their local council that the Liberty Oz Pty Ltd product they intend to purchase does comply with all relevant local laws or regulations and understand their requirement to gain all relevant permits.
  7. “Installation” refers to purchase of an MLH or SUCASA® Installation package, this excludes final placement on a customer land, cranage, delivery, connection of services (power, sewer, water, etc.) unless detailed on the Liberty Oz Pty Ltd quote.
  8. “Warranty” refers to a one-year warranty which can be extended to two-year structural and one-year fixtures if the warranty is registered within 30 days of purchase.
  9. “Services” refers to all services sold by Liberty Oz Pty Ltd, which may change from time to time.
  10. “Third-Party Suppliers” refers to a third-party supplier that is an external entity or business that provides goods, products, services, or information to Liberty Oz Pty Ltd or directly to our customers, but is not directly affiliated with or part of Liberty Oz Pty Ltd.
  11. “FIXED or EXPANDABLE” refers to FIXED = a structure that does not expand bigger than the structure delivered and EXPANDABLE = a structure that does expand bigger than the structure delivered.
  12. “OS and AU” refers to OS = Overseas and AU = Australian
  13. “Transport Partners” refers to an external entity or business that provides a delivery service on behalf of Liberty Oz Pty Ltd, but is not directly affiliated with or part of Liberty Oz Pty Ltd.
  14. All dollar amounts are in Australian Dollars and include GST.

2. Amendment of Terms

We reserve the right to change, modify, add, or remove any part of these terms and conditions at any time. Upon accepting these terms and conditions by payment or signature, you agree that these terms govern our rights and obligations and subsequently your rights and obligations.

3. Consumer Guarantees

Our products are accompanied by guarantees that are irrevocable under the applicable Australian Consumer Law, subject to amendments from time to time. Pursuant to these guarantees, you are entitled to request a replacement or refund in the case of a major failure. A major failure includes but is not limited to the complete failure of a product to perform its core function.

4. Product Classification and Certification

  1. Brand Classification

Liberty Oz Pty Ltd manufactures and supplies products under multiple brands, each subject to distinct classification and compliance frameworks.

  1. SUCASA® Homes are engineered, manufactured, and certified as Class 1a dwellings under the National Construction Code (NCC) and the Building Code of Australia (BCA).

  2. MLH Expandable Structures and CDS Portable Products (including portable toilets and bathrooms) are not Class 1a dwellings.

  3. Each product must be used strictly in accordance with its classification and intended purpose as defined in these Terms and Conditions.

  1. Customer Acknowledgement

By purchasing any MLH or CDS product, the customer acknowledges that such products do not meet Class 1a dwelling certification requirements and may not be approved by council as permanent residential structures. Liberty Oz Pty Ltd accepts no responsibility for any attempt to certify or modify MLH or CDS products for use as Class 1a dwellings.

  1. Warranty Limitation

The warranty terms applicable to each brand are defined under Clauses 5, 6 and 7 of these Terms and Conditions. Any claim made under warranty does not alter the original classification of the product or its permitted use.

5. Warranty Against Defects

  1. All MLH and CDS products sold by Liberty Oz Pty Ltd must be registered for warranty within thirty (30) days of the transfer of risk and title from Liberty Oz Pty Ltd to the Purchaser. Product warranty may be void if the Purchaser fails to register a product for warranty in the specified time period.

We kindly request that you initiate the warranty registration process through completing the relevant Warranty Registration Form:

  1. My Little House – MLH Warranty Registration
  2. Container Domes and Shelters – CDS Warranty Registration
  3. Should a fault arise with products you have purchased from Liberty Oz Pty Ltd within the defined warranty period, we kindly request that you initiate the warranty process through completing the relevant Warranty Claim Form:
  4. My Little House – MLH Warranty Claim
  5. Container Domes and Shelters – CDS Warranty Claim
  1. For all MLH and CDS products sold by Liberty Oz Pty Ltd:

The warranty period will begin on the date of delivery or collection from our warehouse. Liberty Oz Pty Ltd reserves the right to repair or replace faulty components at our sole discretion and should replacement components be required, Liberty Oz Pty Ltd reserves the right to replace components with products of a similar quality or grade which may be aesthetically different to the original components. Should a product fault relate to a faulty part, fitting, or fixture, attempting to fix or replace a faulty part, fitting, or fixture (whether completed by a licenced or unlicensed tradesperson) without prior consent from Liberty Oz Pty Ltd, this may result in the denial of a warranty claim.
If Liberty Oz Pty Ltd contracts a qualified tradesperson to attend site to inspect or rectify a warranty claim, and it is found that the fault is not a warrantable issue, Liberty Oz Pty Ltd reserves the right to invoice the customer for the inspection or repair.

  1. At the discretion of Liberty Oz Pty Ltd, a warranty claim may be denied for the following reasons:
  1. Any party, other than Liberty Oz Pty Ltd and without the approval of Liberty Oz Pty Ltd, has undertaken substantial and/or structural alterations, modifications, to the product in question.
  2. A fault has arisen due to the failure to conduct maintenance as per the Maintenance Manual we provide.
  3. It is the customers responsibility to ensure that they receive and understand the Maintenance Manual.
  4. A fault has arisen due to the failure to conduct installation as per the installation instructions/Installation Manual provided by the Liberty Oz Pty Ltd.
  5. A fault has arisen due to damage caused during the installation process.
  6. The product has experienced abnormal conditions, encompassing but not limited to extreme environmental factors, flooding, fire, misuse, damage from accidents, as well as hail and/or storms.
  7. The product has been installed within 10km of salt water or within 100m of any river or body of water (including swimming pools).
  8. The product has been installed within 10km of industrial pollutants.
  9. The warranty was not registered by the Purchaser in specified time period.
  10. The product has been used for commercial, industrial, or rental purposes. The warranty applies solely to personal, non-commercial use under normal operating conditions.

Liberty Oz Pty Ltd recognises that our products may exhibit minor aesthetic imperfections, which include but are not limited to small dents, scratches, and colour variations. By accepting these terms and conditions, you accept that minor aesthetic imperfections are acceptable, minor imperfections do not amount to a major failure.

  1. Product Warranties:
  1. Container Domes:
    All Container Domes sold by Liberty Oz Pty Ltd are protected by a ten (10) year Fabric and a ten (10) year structural warranty. If our products are deemed to be faulty within the defined warranty period, Liberty Oz Pty Ltd offer a full replacement warranty on faulty parts, which are to be shipped to the customer at the expense of Liberty Oz Pty Ltd. The replacement warranty offered by Liberty Oz Pty Ltd does not include any consequential expenses relating to the replacement of faulty parts.
  2. Livestock and Car Shelters:
    All Livestock and Car Shelters sold by Liberty Oz Pty Ltd are protected by a ten (10) year Fabric and a ten (10) year structural warranty. If our products are deemed to be faulty within the defined warranty period, Liberty Oz Pty Ltd offer a full replacement warranty on faulty parts, which are to be shipped to the customer at the expense of Liberty Oz Pty Ltd. The replacement warranty offered by Liberty Oz Pty Ltd does not include any consequential expenses relating to the replacement of faulty parts.

6. MLH or CDS Expandable Caravan Style Structure and Portable Toilets and Bathrooms

  1. MLH or CDS products are not Class 1a dwellings. They are sold as fixed or expandable caravan-style structures, portable toilets, and portable bathrooms, manufactured and distributed by Liberty Oz Pty Ltd.
  2. All MLH or CDS products carry a one (1) year manufacturer’s warranty, which may be extended to two (2) years on the steel frame only if the product warranty is registered within thirty (30) days from the date of risk and title transfer.
  3. If a product is deemed faulty within the applicable warranty period, Liberty Oz Pty Ltd reserves the right, at its sole discretion, to repair or replace the defective components.
  4. This warranty applies solely to the product itself and excludes any consequential or indirect expenses, including costs associated with removal, transport, re-installation, or replacement of components.

7. SUCASA® Class 1a Homes options

  1. SUCASA® Class 1a prefabricated modular home kits are supplied Australia-wide and manufactured in accordance with the National Construction Code (NCC), the Building Code of Australia (BCA), and all relevant Australian Standards.
    This package is intended for installation by the purchaser, either by completing an approved Owner-Builder course or by engaging a qualified licensed builder directly. SUCASA Homes provides all required structural and materials certifications (Forms 12, 15 and 43) but does not undertake any site works, installation, or service connections.
    The Supply Only package includes council-ready plans (site survey plan and N3 wind engineering), prefabricated N3 wind-rated structure (pre-painted and clad), and all components, fixtures, fittings, fixings, windows, doors, architraves, skirtings, cabinetry, shower screen, shower tray, toilet, hand basin, overheads, tapware, and base kitchen assembly, subject to the inclusions and exclusions specified in the SUCASA Homes Specification.
    The purchaser or their nominated builder is responsible for the entire installation process, including site preparation, footing installation, plumbing and electrical fit-off (pre-wiring is completed in-factory), council certification, and final compliance inspections.
    The N3 structural frame warranty is seven (7) years from the date of supply, and all fittings and fixtures carry a one (1) year manufacturer’s warranty, subject to Liberty Oz Pty Ltd’s standard Terms and Conditions.
  2. SUPPLY, INSTALL AND COUNCIL Approved SUCASA® Class 1a, Within Southeast Queensland, the Supply, Within Southeast Queensland, the Supply, Install and Council package provides a complete turnkey solution in which SUCASA Homes manages all pre-construction, installation, and compliance processes.
    This includes preliminary assessments, footing installation up to 450 mm above level ground, plumbing and electrical fit-off, site survey, soil and wind reports, working and council drawings, N3 wind-load engineering certification, council applications, building approval (DA excluded), onsite installation, and the issuance of final Forms 12, 15 and 43 documentation
    SUCASA Homes acts as the principal contractor for certification purposes and coordinates all licensed trades under QBCC Home Warranty Insurance and Q Leave provisions.
    Upon completion, the dwelling is handed over ready for occupancy, with all compliance documentation and warranties in effect.
    All structural, finish, warranty, inclusion, and exclusion terms apply in accordance with Liberty Oz Pty Ltd Terms and Conditions, the NCC Class 1a requirements, and the Master Builder Contract.

8. Third Party Products

In relation to the warranties provided by third-party suppliers, warranty coverage is subject to the terms specified by the respective suppliers.

9. Delivery, Product Placement, and Storage

Liberty Oz Pty Ltd maintains strong partnerships with a nationwide network of transport providers to ensure timely and efficient delivery of products to our customers.

By accepting these Terms and Conditions, the Purchaser agrees to the following:

  1. MLH and CDS 200 km Free Delivery Offer:
  1. The Free Delivery Offer applies only to deliveries within a 200 km radius of Brisbane, Sydney, Melbourne, or Adelaide.
  2. This offer excludes Tasmania, Western Australia, and the Northern Territory.
  3. The offer is subject to the Purchaser having a forklift or crane on-site and being responsible for unloading the product.
  4. All other terms contained in Section 9 (Delivery, Product Placement, and Storage) apply in full to the Free Delivery Offer.
  1. Delivery Responsibilities:
  1. Unless otherwise arranged with Liberty Oz Pty Ltd at an agreed cost, the Purchaser must ensure a suitable forklift or crane is available on-site for unloading.
  2. A failed delivery due to lack of unloading equipment may incur an additional charge.
  3. The Purchaser must ensure that the delivery site is suitable for safe unloading.
  4. Additional charges may apply if delivery cannot be safely completed due to unsuitable site conditions.
  5. Liberty Oz Pty Ltd does not guarantee unloading at the Purchaser’s preferred location. Conditions such as surface, slope, or weather may limit available options.
  6. Delivery is to the front of the Purchaser’s property only.
  7. Final product placement is the Purchaser’s responsibility.
  8. Unless agreed in writing prior to dispatch, our delivery services do not include lifting over, under, into, or onto any structures.
  9. Unless agreed in writing prior to dispatch, our delivery services do not include positioning products onto foundations, footings, or other fixed locations.
  10. Liberty Oz Pty Ltd is not responsible for delays caused by transport partners.
  11. The Purchaser must report any transport damage within 24 hours of delivery.
  12. If delivery cannot be completed for any reason, additional charges may apply.
  13. Liberty Oz Pty Ltd is not legally or financially liable for any loss, or for consequential or incidental damages arising from the delivery process, whether directly or indirectly.
  14. The Purchaser agrees to indemnify Liberty Oz Pty Ltd against any loss, damage, liability, or claim arising from the actions or omissions of Transport partners.
  1. Collection from Warehouse:
  1. The Purchaser may arrange collection of goods from any Liberty Oz Pty Ltd warehouse. At least 48 hours’ notice is required, after which a timeslot will be allocated. Missed timeslots will be rescheduled to the next available period.
  2. All collections must comply with Liberty Oz Pty Ltd’s current Work Health & Safety (WH&S) and Chain of Responsibility (COR) requirements.
  3. Liberty Oz Pty Ltd reserves the right to refuse collection if a breach or suspected breach of WH&S or COR guidelines occurs.
  4. Additional charges may apply if collection cannot be completed for any reason.
  5. Liberty Oz Pty Ltd accepts no liability for any damages that occur once products are loaded onto the customer’s chosen transport.
  1. Storage and Delays:

If the Purchaser is unable to take delivery for any reason, storage fees will apply. Weekly invoices (in arrears) will be issued and must be paid within 24 hours of receipt.

Product

Cost

MLH and CDS Buildings, Amenities or Container Domes

$30.00 per product per day

MLH Expandable Buildings (20ft, 30ft, 40ft)

$100.00 per product per day

SUCASA® Class 1a Buildings

$150.00 per product per day for payment-related delays once the building is ready for delivery

SUCASA® Class 1a Building works

Refer to the Master Builder Contract Terms and Conditions

All Other Products

$30.00 per product per day

  1. Product Installation and Responsibility:

Unless otherwise specified by a Liberty Oz agreement detailing an installation service pack has been purchased, or detailed in a Master Builder Contract; the Purchaser is responsible for organising the installation of all products purchased from Liberty Oz Pty Ltd. The Purchaser is solely responsible for bearing all costs relating to the installation and is solely responsible for ensuring that the installation is carried out safely, in accordance with any local laws or regulations.

  1. By accepting these terms, you also agree that:
  1. Licenced tradespeople will be engaged in accordance with any local laws and regulations.
  2. The Purchaser is solely responsible for ensuring that the product and the completed installed product complies with all relevant local laws or regulations.
  3. MLH and or CDS installation instructions/Installation Guide provided by Liberty Oz Pty Ltd (which may change from time to time) may contain minor inaccuracies, and that you are solely responsible for ensuring that the installation is conducted safely, in accordance with any local laws or regulations. This includes bearing all costs relating to the installation.
  4. MLH and or CDS installation instructions/Installation Guide provided by Liberty Oz Pty Ltd are intended solely as a guide. It is imperative to adhere to these instructions in conjunction with established safe working procedures. Furthermore, any installation work should be carried out by a qualified tradesperson, strictly in accordance with local laws and regulations.
  5. The Purchaser is solely responsible to ensuring all council approvals and permits are in place and all relating costs are paid.
  6. Liberty Oz Pty Ltd is not liable for any injury or damages resulting from the actions of its customers or third-party tradespeople during setup or product use, and you indemnify us against any related claims or losses.
  7. Liberty Oz Pty Ltd is not liable for any additional costs relating to products installed by the customers or their agents, the customers is solely responsible that the product is compliant with all relevant laws or regulations, and the customer indemnify Liberty Oz Pty Ltd and all staff, agents and reseller against any related claims or losses with respect to ongoing product compliance.

10. General Terms and Conditions

  1. Acceptance

A full or partial payment made to Liberty Oz Pty Ltd in relation to an invoice provided to you by us is deemed as your full confirmation that you understand and agree to all details stated on the invoice, including but not limited to the purchased items, item prices, delivery notes and payment terms and that you have read, understood and confirm your full acceptance of these terms and conditions.

  1. Definitions—SUCASA® Class 1a and MLH Expandable or Fixed Buildings:

To ensure complete clarity for all customers, the following definitions apply to products supplied by Liberty Oz Pty Ltd and SUCASA® HOMES Pty Ltd QBCC Licence No. 15503189 (formerly HOMEFAB4U Pty Ltd).

SUCASA® Class 1a Buildings

A SUCASA® Class 1a Building refers to an OS and AU Per Manufactured Dwelling (Meaning of OS = 30% Overseas and AU = 70% Australian) fully compliant residential building designed, engineered, and certified in accordance with the National Construction Code (NCC) and Building Code of Australia (BCA) as a Primary or Secondary Dwelling.

These buildings are approved for permanent residential use and are installed by QBCC licenced builders with full council building certification and final occupancy approval.

They include but are not limited to:

  1. Structural engineering certification
  2. Energy efficiency certification (7-Star Rating)
  3. Council and certifier sign-off for permanent occupancy
  4. 7-year structural warranty under QBCC requirements

In summary: a SUCASA® Class 1a Building is a certified dwelling suitable for permanent residential use, constructed and installed to meet all Australian standards.

  1. MLH Expandable or Fixed Buildings:

MLH Expandables or Fixed buildings e.g. toilets and bathrooms are not Class 1a Buildings.

Such structures are suitable for use the same as or similar to a caravan, site-office, or for recreational, or ancillary use and are subject to local council requirements.

They are not certified as a dwelling / house, and do not carry the same warranties or approvals as Class 1a Buildings.

  1. In summary:
  1. A Transportable Expandable are not a Class 1a Building, they are not able to be council approved unless Local Council law allows; always refer to your local council for direction and advice.
  2. They cannot be approved for permanent occupation under Australian building regulations.
  1. For clarity:
  1. My Little House (MLH) branded Expandable Buildings are not a Class 1a Buildings.
  2. SUCASA® Branded Buildings are a Class 1a Building.

11. Product Compliance Statement

Liberty Oz Pty Ltd and SUCASA® Homes Pty Ltd clearly identify within all quotations, contracts, and specifications whether a Building is offered as a SUCASA® Class 1a or a Transportable Expandable Non-Class 1a Building.

MLH and CDS Customers are responsible for ensuring that the product purchased aligns with their intended use and local council requirements.

12. Payment Process – MLH Expandable Buildings (Made-to-Order)

In relation to all MLH products sold, full payment of the total price listed on your invoice must be received in-full before we will release your order. Whilst we endeavour to provide accurate information relating to product availability and delivery timelines, we reserve the right to modify product availability and delivery timelines due to payment delays. Liberty Oz Pty Ltd shall not be held liable for any loss or inconvenience at our customers expense, due to delayed payment.

Liberty Oz Pty Ltd reserves the right to modify the payment terms listed on the invoice we provide. By accepting these terms and conditions, you agree that the payment terms listed on your invoice supersede what is listed in these terms and conditions. All quotes and invoices are valid for the period listed, which is subject to change from time to time.

13. Payment Process - MLH Expandable Buildings (Made-to-Order with Custom Modifications)

At our sole discretion, Liberty Oz Pty Ltd may agree to manufacture Expandable non class 1a Buildings with custom modifications. Orders that contain custom modifications will require a non-refundable deposit to be paid prior to the commencement of production.

Additional progress payments are required throughout the production/shipping process. The amounts and due dates for these progress payments will be detailed on the invoice we provide you. By accepting these terms and conditions, you agree that the progress payments will be due and payable on the due dates listed on the invoice we provide you. If Liberty Oz Pty Ltd deems a late fee and storage charge may be applied to invoices if a payment is past due.

Variations requested by the Purchaser are only valid if written confirmation is received from Liberty Oz Pty Ltd. We reserve the right to approve or reject any variation requests from the Purchaser.

14. Payment Process and terms - SUCASA® Class 1a Homes

SUCASA® Class 1a Homes prefabricated in factories by Liberty Oz Pty Ltd, and fitted off and installed by SUCASA® Homes Pty Ltd (QBCC Licence No. 15503189) formally HOMEFAB4U shall be made in accordance with the following payment terms:

  1. Deposit:

A non-refundable deposit of 40% of the total contract price is payable upon acceptance of the quotation and prior to commencement of manufacture— paid to Liberty Oz Pty Ltd. This deposit secures the production slot, covers engineering, design, certification, and the initial procurement of materials and engagement of Certifiers and consultants.

  1. Pre-Delivery Progress Payment:

A further 40% of the total contract price is payable prior to site delivery of the SUCASA® Home.
This payment confirms completion of factory works, inspection is welcome by appointment prior to dispatch, the request to inspect must be made in writing a minimum of 2 weeks prior to dispatch date, progress payment is to be made to Liberty Oz Pty Ltd. Past due payment will incur a storage fee.

  1. Building Payment:

The remaining 20% of the total contract price is payable as per the Master Builder Contract with final payment due prior to the issue of final certification. Payment is to SUCASA Homes Pty Ltd (QBCC Licence No. 15503189) formally HOMEFAB4U as per the Master Builder Contract. Completion shall be defined as the building being fully assembled, and fitted out (where applicable), and ready for final inspection.

  1. Additional Works or Variations:

Any approved variation or additional works (including optional extras, upgraded finishes, or unforeseen site conditions) shall be invoiced separately and are payable within seven (7) days of invoice.

  1. Late Payments:

Payments not received within the due period may incur interest at 4% per month, calculated daily until paid in full. Liberty Oz Pty Ltd reserves the right to suspend or withhold delivery, installation, or certification where payment obligations remain outstanding.

  1. Accepted Payment Methods:

Payments may be made by electronic transfer (EFT), bank cheque, or other approved methods as specified on the invoice. Cash payments are not accepted.

  1. Ownership and Risk:

Ownership of a SUCASA® Home shall not transfer to the customer until full payment has been received. Risk in the goods passes to the customer upon delivery to the nominated site.

15. SUCASA® Class 1a Buildings—Inclusions and Exclusions

The following applies to all SUCASA® Class 1a Buildings prefabricated by Liberty Oz Pty Ltd and installed by SUCASA Homes Pty Ltd (formerly HOMEFab4U Pty Ltd), QBCC Licence No. 15503189.

These inclusions and exclusions form part of your supply and installation agreement.

  1. Inclusions:
  1. Building Design, Structural Engineering & Certification – complete design documentation, structural engineering, and council certification in compliance with NCC and BCA Class 1a requirements.
  2. OS Factory Manufacture – factory prefabricated galvanised-steel frame and base components built under controlled conditions.
  3. Australian Factory Fit-Out – Bathroom, internal fit-out and finishes completed in an Australian facility to meet Australian standards.
  4. Delivery Cost to site within Southeast Queensland is detail on the quoted with the base price.
  1. Installation & Building Works included:
  1. Soil testing, pier engineering and certification
  2. Site survey or levelling beyond verification of boundaries and access points
  3. Identification of underground services and obstructions
  4. Assessment of ground levels and soil suitability
  5. Note: Customers agree to provide site access and disclose known constraints or services.
  6. Engineer design and certification for building
  7. Building work and installation of adjustable piers (up to 450 mm height)
  8. Assembly and fit-off of the expandable structure on site
  9. Front entry Landing, Patio Roof, & Stairs: 2.25 m × 1.2 m deep (maximum height 450 mm);
  10. Roof: tri-skillion roof with gutters and downpipes installed on site.
  11. Energy Efficiency Certification – 7-Star Energy Rating.
  12. Warranty – 7-year structural warranty under QBCC requirements.
  13. Supply of all building works certification from licence trades
  14. Full management of council building certification and fees
  15. Important note: excludes Development Applications if required – assistance available POA
  1. Exclusions:
  1. Service Connections:
  1. Connection of power, water, stormwater, sewer, or internet services.
  2. Trenching, conduits, pits, pumps, or utility connection fees.
    Quoted separately after site investigation.
  1. Site Preparation & Earthworks:
  1. Earthworks 300 mm fall over 6 m.
  2. Excavation or rock breaking.
  3. Engineered retaining walls or fill importation.
  4. Removal of existing structures or vegetation.
  5. Concrete pathways, driveways, and landscaping
  6. Base price assumes a clear, level site suitable for pier footings.
  1. Site Access & Delivery:
  1. Restricted access requiring cranes or specialised equipment.
  2. Temporary road or fence modifications.
  3. Driveway or landscape damage from necessary vehicle access.
  1. Council / Planning / Utility Approvals:
  1. Development Applications (DA) are not included. Assistance available POA.
  2. Non-standard planning fees or third-party reports.
  3. Utility connection applications and charges beyond standard building certification.
  1. External Works & Landscaping:
  1. Concrete pathways, driveways, or slabs outside the dwelling footprint.
  2. Retaining walls, turfing, or landscaping.
  3. Fences, letterboxes, clotheslines, and similar fixtures.
  1. Optional Extras & Upgrades:
  1. Decks, patios, awnings, solar, air-conditioning, and finish upgrades are only supplied if listed in the accepted quotation.
  1. Unforeseen Conditions:
  1. Hidden conditions such as rock or unstable soil may incur additional costs to be agreed in writing before proceeding.
  1. General Notes:

These inclusions and exclusions form part of your SUCASA® Building offer and are published on the SUCASA® website for reference.
If any variation exists between the website and this document, this document takes precedence.

16. Payment Process – In-stock Products

For products which are not made-to-order (such as Container Domes and Amenities Units), full payment is required before we can allocate stock to you (includes out of stock products). Failure to make full payment grants Liberty Oz Pty Ltd the exclusive right to allocate products to another Purchaser. Upon your payment, you will be assigned the next available product. Liberty Oz Pty Ltd will not be held liable for any loss or inconvenience at the customer’s expense due to any delayed payments.

  1. Purchaser Cancellations and Variations:

If an order containing products in our standard product range is cancelled after a deposit payment is received by us, the total deposit value shall be forfeited if the order is cancelled.

17. Product Availability and Delivery Times

MLH and CDS products are in high demand, estimated delivery times range from 12 weeks to 6 months or longer, depending on the model, customization options, production queue, and shipping logistics.

SUCASA Homes delivery times are detailed on the quote provided.

CDS and MLH timeframes are provided as general estimates and are not binding.

While we endeavour to maintain accurate lead times, product availability may change due to factors such as demand, material shortages, or delays at the manufacturing facility— production schedules, customs clearance, port congestion, and carrier delays.

We cannot guarantee exact delivery dates and will not be held liable for any delays caused by third-party suppliers, shipping companies, customs authorities, or other circumstances beyond our control.

We will provide regular updates throughout the production and delivery process and will notify you promptly of any significant changes to your order or its timeline.

If you are unable to accommodate a potential wait time of several months, we kindly ask that you refrain from placing an order at this time.

18. Refunds and Returns

Under Australian Consumer Law (ACL), a customer is eligible for a refund, repair or replacement if a product or service fails to meet one or more of the following consumer guarantees.

  1. Major Problems with Goods or Service:

A major problem means the product:

  1. is unsafe.
  2. is very different from the description or sample.
  3. has either one serious problem or several smaller problems that would have stopped someone buying it if they’d known about them beforehand.
  4. can’t be used for its normal purpose (or for a purpose the consumer told the seller about before purchase) and can’t easily be fixed within a reasonable time.
  5. If a major problem occurs, the customer is entitled to choose between a refund or replacement. Where a replacement is not reasonably available, or where the customer agrees, Liberty Oz Pty Ltd may instead provide a full refund.
  1. Minor Problems:

If a product has a minor fault, Liberty Oz Pty Ltd will repair the problem free of charge within a reasonable time after being notified.

If the issue cannot be fixed within a reasonable timeframe, or if the repair is not possible, the customer is entitled to choose a replacement or a refund.

  1. Non-refundable Conditions:

Consumers are not entitled to a repair, replacement, or refund under the consumer guarantees if:

  1. they received what they ordered but simply changed their mind, found the product cheaper elsewhere, decided they no longer liked the purchase, or had no use for it.
  2. the problem with the product was caused by misuse, neglect, or improper handling by the consumer.
  3. the consumer was aware, or reasonably should have been aware, of the problem before purchase. (They may still be entitled to a remedy for a different issue that was not disclosed prior to sale.)
  4. the consumer requested a service to be performed in a specific manner contrary to the advice of Liberty Oz Pty Ltd.
  5. the issue with a service was caused by the actions or omissions of someone other than Liberty Oz Pty Ltd.
  6. the product is not suitable for the customer’s intended use due to local council or regulatory requirements, where Liberty Oz Pty Ltd had advised the customer of these limitations prior to purchase. Customers are responsible for conducting their own due diligence regarding local approvals, permits, and site compliance before purchasing or installing any product.
  7. For approved refunds relating to the cancellation of an order prior to delivery, the customer acknowledges that the refund will be processed LESS 10% and only after the products allocated to their order have been resold to another purchaser, or otherwise at the sole discretion of Liberty Oz Pty Ltd. Refund processing may take up to sixty (60) business days from the date of approval.

19. Financial hardship

Should a customer experience financial hardship and cannot meet their contractual obligations, the customer is encouraged to contact us as soon as possible to discuss alternative payment arrangements. We are committed to working with customers in good faith and may, at our discretion, offer to re-negotiate payment terms to support the customer’s circumstances

Please note:

  1. In accordance with Australian Consumer Law, where goods or services have been provided as agreed and are not faulty or misrepresented, there is no automatic right to cancel the agreement or receive a refund due to change of circumstances or financial hardship.
  2. Any monies paid prior to a re-negotiation or variation of payment terms may be retained by the business as part of the original contractual agreement.
  3. A variation to payment terms does not affect your rights under the Australian Consumer Law, including any applicable consumer guarantees.

20. Council Regulations and Refunds

Customers are responsible for ensuring that any required planning approvals, zoning permissions, or council consents are obtained before purchasing and placing a Transportable Expandable Building on their land. The business has no obligation to offer a refund where:

  1. The customer fails to obtain necessary council approval
  2. The local authority prohibits placement of the Transportable Expandable Building on the intended property; or
  3. The customer did not undertake due diligence regarding planning or development restrictions.

21. Refund Conditions

Should a customer request a refund for a product following delivery, Liberty Oz Pty Ltd shall retain the right to approve or deny the return for refund at our sole discretion. Should Liberty Oz Pty Ltd approve a return for refund following the delivery of a product, the Purchaser accepts that:

  1. The Purchaser is responsible for any and all expenses related to the return of the product.
  2. All returns are conditionally accepted until the product is physically returned to Liberty Oz Pty Ltd and inspected.
  3. The return for refund of products which are not in the same condition as when they were delivered to the customer, may be rejected by Liberty Oz Pty Ltd and returned to the customer.
  4. By accepting these terms and conditions, the Purchaser agrees to cover all costs associated with the inspection and return of products which are not returned in the same condition as when delivered.

22. Customer Concerns and Remedial Process

The Purchaser agrees to provide Liberty Oz Pty Ltd with a reasonable opportunity to remedy any concerns, issues, or potential failures relating to the products or services supplied, prior to making or publishing any complaint, review, statement, or communication regarding such concerns.

The Purchaser must notify Liberty Oz Pty Ltd in writing of the issue, providing sufficient detail and supporting documentation of warranty maintenance to enable proper assessment and rectification. Liberty Oz Pty Ltd shall be afforded a reasonable period of time to investigate and, where applicable, offer a suitable remedy in accordance with Australian Consumer Law and the warranties set out in these Terms and Conditions.

By accepting these terms, the Purchaser acknowledges that making public allegations or negative communications before allowing Liberty Oz Pty Ltd a fair chance to investigate and address the matter may constitute a breach of these Terms and Conditions.

Nothing in this clause limits or excludes your rights under the Australian Consumer Law.

23. General Terms and Conditions

By accepting these terms and conditions, the Purchaser agrees that:

  1. The Purchaser is solely responsible for checking all relevant laws, local council guidelines, and State legislation to ensure compliance with the use and occupancy of our products on your property or any other location where you may place the product.
  2. Liberty Oz Pty Ltd shall not be held responsible for any penalties imposed on the Purchaser by council, government, or any other agencies.
  3. Costs incurred by Liberty Oz Pty Ltd due to incorrect or inadequate information provided by you may result in additional charges for which you will be liable.
  4. From time to time, we may provide links, advertisements, and information about other businesses for your convenience. This does not imply any sponsorship, endorsement, approval, or agreement between us and those businesses. We are not responsible for the actions or advice of any third-party suppliers.
  5. You understand our products may require assembly to match the condition of our advertised and display products.
  6. It is your responsibility to be aware of the product’s weight, towing limits, and braking requirements when towing the product with any vehicle (where applicable)
  7. Any variations to these terms and conditions for your order must be mutually agreed upon in writing by Liberty Oz Pty Ltd and the Purchaser.
  8. In the event that circumstances beyond our control (Force Majeure Events) obstruct or prevent the delivery of products to you, Liberty Oz Pty Ltd will be relieved of any obligation to provide the products as long as such circumstances persist.
  1. While Force Majeure Events persist, Liberty Oz Pty Ltd may, at our sole discretion, either terminate your order with us or keep your order with us in suspension until the circumstances have ended.
  2. Force Majeure Events include but are not limited to illness, unavailability of materials, pandemics, strikes, natural disasters, fires, war, acts of God, government orders, transport difficulties, and technology failures.
  1. If the Purchaser is in breach of these terms and conditions (including non-payment) Liberty Oz Pty Ltd shall maintain the right to:
  1. Retain all monies paid by you for products ordered but not yet supplied.
  2. Refuse to supply you with the products you have ordered.
  1. All quotes supplied by Liberty Oz Pty Ltd are valid for the time period listed on the quote.
  2. All marketing material supplied by Liberty Oz Pty Ltd must be used as a guide only. Specific finishes and fittings / fixtures are subject to change.

24. Limitation of Liability

It is an essential pre-condition that you agree and accept that we are not legally or financially responsible for any loss, or any consequential or incidental damages you might suffer related to the purchase and use of our products, both directly and indirectly. This includes but is not limited to loss of use, loss of revenue, inconvenience, or loss or damage to personal property.

Your use of, or reliance on, any information, or materials published and shared by Liberty Oz Pty Ltd, is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that all products or services you purchase from Liberty Oz Pty Ltd meet your specific requirements.

Any advice, recommendations, assistance, or service provided by us concerning the products is given in good faith and is believed to be accurate, suitable, and dependable at the time of provision. However, this information is provided without any warranty of accuracy, appropriateness, or reliability. We do not assume any liability or responsibility for any losses resulting from your reliance on such advice, recommendations, information, assistance, or service.

By engaging in the purchase of our products and services, you consent to indemnify us against any claims exceeding the guarantees we are obligated to provide under Australian Consumer Law.

25. Indemnity

By agreeing to these terms and conditions, you commit to absolve us, our employees, and agents from any claims, demands, or legal actions, whether initiated by yourself or others, against us or for which we bear liability. This indemnification covers losses related to:

  1. Product supply.
  2. The subject matter of these terms and conditions.

This encompasses, without limitation, any legal costs we incur to address claims or demands, as well as any party-party legal costs for which we are liable concerning such claims or demands.

You acknowledge that beyond these terms and conditions, we provide no warranty, assurance, promise, or representation regarding product quality, fitness for purpose or use, suitability, or merchantability for any specific purpose. By entering into these terms and conditions, you have relied exclusively on your own inquiries, knowledge, skill, and judgment.

26. Intellectual Property

By agreeing to these terms and conditions, the Purchaser explicitly affirm and acknowledge that Liberty Oz Pty Ltd is the unequivocal and exclusive owner of all intellectual property. For the removal of all doubt, intellectual property encompasses trademarks, patents, copyrights, designs, product technical information, processes, and confidential information pertinent to the products. This extends to advertising and promotional materials, technical content, and user manuals/videos associated with the production or supply of the products. This definition encompasses all items eligible for legal protection, regardless of the formal acquisition of such protection.

By agreeing to these terms and conditions, the Purchaser expressly agrees that, through your transactions with us or the through the acquisition of our products, you shall not gain any intellectual rights in respect to the products. You are prohibited from challenging or disputing our ownership of intellectual property and you pledge not to infringe upon our intellectual property rights, to commit to promptly notifying us of any suspected or actual infringement upon becoming aware of it, and to adhere to our reasonable instructions and requests concerning the safeguarding of our intellectual property rights.

27. Jurisdiction

This agreement is subject to the laws of Queensland, Australia. If there is a dispute between you and Liberty Oz Pty Ltd that results in litigation, then you must submit to the jurisdiction of the courts of Queensland.

28. Exclusion of Unenforceable Terms

In the event that any clause or term stated above would, by the provisions of any applicable statute, be deemed illegal, void, or unenforceable in any State or Territory, then such a clause shall not be applicable in that State or Territory. It shall be deemed to have never been included in these terms and conditions for that specific State or Territory. However, if such a clause is legal and enforceable in any other State or Territory, it shall remain fully enforceable and constitute a part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses in these terms and conditions.

29. Title

The risk in and title to the products supplied by Liberty Oz Pty Ltd will transfer to the Purchaser upon the delivery of the products to your designated address or upon completed loading of your order onto your designated transport provider. The Purchaser will only gain ownership title of the products after paying all outstanding amounts owed to Liberty Oz Pty Ltd.

30. No Waiver of Rights

The failure or delay of a party to exercise a power or right in respect to these terms and conditions does not constitute a waiver of that power or right.

Last updated 28 October 2025

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